Program overview Group Operations is at the heart of Westpac: do you see yourself making an impact right from the core? Whatever your strengths and passions are, your career path can and will be carved out of any of our unique business units. People are our strength, and this is achieved by making people our priority. Group Operations provides exposure to both technical and leadership roles at a senior level, building the foundation for new and exciting career paths. Our culture is built around customer service, and you will be given every opportunity, whether customer facing or not, to contribute to our strategic goals in ways you wouldn’t expect to find in a bank. In touching nearly every customer interaction, our people have a high level understanding of how Australia’s first bank operates. Our team’s closely engage with Westpac’s world class partners in an environment built for collaboration. This provides exposure to multidisciplinary approaches to real world problems. With closely connected major operations centres in Sydney, Adelaide, Philippines, India, Singapore & New Zealand, Group Operations offers its graduates opportunities unlike other programs. Our future looks to transform the customer experience through technology and innovation, join the team and play a role in changing the way we bank.
Who should apply Graduates from all disciplines are welcome to apply. In previous years, we have welcomed graduates from Arts, Law, Commerce, Health, Science, & Engineering.
Where you will work Sydney & Adelaide
Program structure 18 months: 3 x 6 month rotations
How it works A Group Operations Grad will experience the most diverse graduate program stream within the organisation. You’ll be supported and encouraged to experience all opportunities within Group Operations; no two days will be the same! You will be able to actively participate in servicing our Everyday, Business & Institutional Customers, working in both direct and support roles. As this program is all about your future, we identify key areas of personal competency and tailor various rotations aimed at developing these skills into long lasting careers in banking.
Future career opportunities Operations Manager Specialist Team Leader Project & Change Manager Product Manager Supplier Inclusion and Diversity Manager Business Analyst Communications Manager
Don’t just believe us, hear from our recent graduate. Sendy, 2018 Group Operations Graduate Degree Studied: Bachelor of Commerce and Human Resources Why did you apply for the Westpac Graduate Program? I applied to Westpac Group because of the commitment to its people. I wanted to work for a company that had a focus on employee growth and development and a wealth of opportunities for every individual: I’ve definitely found this to be true on my career journey so far. Why should students choose the Group Operations Graduate Program? If you love fast-paced environments, change, and knowing that ultimately you are making a difference in so many ways, then you’ll love working in Group Operations! Group Operations is a really fascinating and fast-paced business. I like to think of it as the engine of the bank – we are the ones that make the magic happen. What else can graduates get involved in? Outside of my day job, I worked with various Australian charities and causes, including OzHarvest and Vinnies, the Red Cross, and participated in food van volunteering and fundraising for Youth Off the Streets. It is such a fulfilling way of giving back, to both Westpac and Australian communities.
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