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Group Operations is
the engine of the bank
and the variety of work
means no two days are
the same.”


Anthony, 2015 Intern

Location: Sydney

Ready to make an impact?

Group Operations is at the heart of Westpac Group. We touch nearly every interaction with every customer of every brand across Westpac Group. So if you’re ready to take on exciting new challenges with a diverse and global team, then you can make an impact right from the core.

Our Internship program within Group Operations is like no other, involving exposure across frontline technical and leadership roles. When we recruit our grads, we are recruiting our future leaders and technical experts.

We are constantly exploring technology to deliver faster outcomes to our customers and we strive to empower our people to be better every day. Our people tell us that the breadth and scale of our work offers challenge, variety and the chance to work with a global and diverse team where they are rewarded with flexibility, fun and the opportunity to give back to their communities.

Why join us?

Our program will give you the opportunity to develop a thorough understanding of Group Operations, Property & Commercial Services as well as project work to showcase your ability and learn new skills.

Students from all degree disciplines are welcome to apply for the Group Operations Summer Intern Program, including but not limited to, Business, Commerce, Finance, Business Intelligence, Analytics, Statistics, Data Science and Programming. You will also need a keen interest in Banking Operations and Strategy.

How your summer could be spent

Our program will give you exposure to our diverse business and various projects, as well as an opportunity to gain some of the experience required to become a Leader in Operations.

You will shadow and support current leaders in the business to build your skills in leading and motivating teams to deliver service and operational excellence. Our aim is to equip you with an end to end understanding of our business.

Your Internship journey

As an intern you will be offered the opportunity to position yourself for future Graduate roles within Group Operations, Property & Commercial Services. Some examples of roles former Graduates are now performing in our business are Team Member, Support Lead and Team Manager roles specialising in

  • Project management
  • Change management
  • Operations Management methodology including Continuous Improvement

Anthony, 2015 Intern
Group Operations

What was the best business project you were able to work on during your Internship?
During my internship, I was placed in a change team within Business Banking Services. Working in this team meant that I was involved in the continuous improvement of operational processes and transformational projects within the business. Working within continuous improvement and having the opportunity to lead my own change initiatives was incredibly rewarding as I was able to learn a process and see a tangible improvement during my 10 week internship.

What do you love most about working as an Intern at Westpac?
Completing a summer internship during my penultimate year of university was an invaluable experience. The opportunity to enter the workplace to test myself and develop professional skills held me in good stead upon the completion of my education. Westpac was the ideal place to undertake my internship as summer interns are given real work, real business problems and get to undertake projects with tangible benefits for the bank. In short, you don’t take coffee orders!

What did it mean to you to secure a Graduate role following your Internship?
For me, accepting a Graduate role at Westpac was a no-brainer for a number of reasons. First and foremost, Westpac is an incredible business to work for and the graduate/intern experience is second to none. Secondly, the diversity of work and opportunities available to interns and graduates during the program and beyond ensures that you are set up for a successful career. Most importantly, I had fantastic experiences throughout my internship. I was challenged, pushed and supported – this was exactly what I was looking for in an internship!

Why would you recommend completing an Internship at Westpac Group?
Westpac Group is a fantastic place to work. The workplace culture, diversity and development opportunities available ensure that the Group is an employer of choice for everybody who works here. Undertaking the summer internship program is the best way to gain a foothold and build a foundation in this business. I thoroughly enjoyed my time as an Intern; I’m still here and loving it a few years later!

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